Researcher FAQs
Frequently Asked Questions
- Observer Guide
- What languages is the Together platform available in?
- What file format does my stimulus need to be in?
- Video Upload Technical Issues
- Can I give my client access to the community?
- Does it work on mobile?
- How do I upload a video?
- Can participants evaluate concepts?
- How do I download videos that I have starred as favourites?
- Can observers download videos or export the data?
- Can we upload a welcome video? If so, where and when would respondents see this?
- Are there different types of users within the platform?
- Do participants automatically receive an invite?
- Can I change a sequence?
- Does Further provide technical support?
- Will we still have access to the platform after it closes? How long do we still have access for?
- Can I download the pie or bar chart generated within a survey activity?
- Can I delete a post?
- My participants can't see my probe to a markup activity
- Safety and Security